Privacy Policy

Last updated: August 2026

VAYA respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.

Information We May Collect

Depending on how you use VAYA, we may collect your contact details, account information, travel destinations and dates, saved itineraries, budget information, searches, device information, cookies and communications.

How We Use Your Information

We may process information to manage your account, generate travel plans, personalise recommendations, provide travel results, track estimated costs, operate and improve VAYA, provide support and comply with legal obligations.

Cookies and Analytics

VAYA may use cookies and similar technologies to keep the platform functioning, remember preferences, understand how it is used, measure performance and improve the experience. Where required, users receive appropriate choices about non-essential cookies.

Your Rights

Subject to POPIA and other applicable law, you may request access or correction, request deletion where legally permitted, object to certain processing and withdraw consent where processing relies on consent.

Contact VAYA

Questions can be sent to info@vaya-world.com.